
Pricing Strategy for Ecommerce: A Practical Guide
Alex Morgan
Head of Strategy
How to set, test, and optimise your pricing strategy for maximum revenue and margin on Shopify, with practical frameworks for every stage.
Pricing is the single highest-leverage variable in your ecommerce business. A 5% price increase with zero change in volume increases profit by significantly more than a 5% increase in revenue from new customers. Yet most store owners set prices once and never revisit them.
The Three Pricing Frameworks
Cost-Plus Pricing
The simplest approach: add a margin to your cost of goods. The problem is it ignores what customers are willing to pay. It's a floor, not a strategy.
Competitive Pricing
Benchmarking against competitors gives you market context, but competing on price alone is a race to the bottom. Use competitive data to understand positioning, not to set your price.
Value-Based Pricing
The most powerful approach: price based on the value you deliver to the customer, not the cost to you. This requires understanding your customer deeply — what outcome does your product enable, and what is that outcome worth to them?
Psychological Pricing Tactics
- Charm pricing (£29.99 vs £30) still works, but use it selectively
- Price anchoring — show a higher-priced option first
- Bundle pricing to increase AOV and obscure per-unit cost
- Tiered options create a natural 'middle choice' bias
Dynamic and Promotional Pricing
Shopify's native discount tools are adequate for most stores, but Shopify Plus unlocks script-level pricing logic for complex promotions. Whatever your approach, protect your brand's price integrity — too many deep discounts train customers to wait for sales.
Testing and Iterating
Price testing is harder in ecommerce than in SaaS because you can't A/B test prices in real time without creating customer complaints. Instead, test price changes sequentially — run a higher price for 30 days, compare conversion rate and revenue to the prior period, and account for seasonality before drawing conclusions.
Alex Morgan
Head of Strategy, Flex Commerce


